Last updated: 9/17/2020

In collaboration with our colleagues at Tufts Medical Center and Tufts Children's Hospital, NEQCA is closely following the spread of the respiratory disease COVID-19. We encourage you to use this page as a resource to to ensure you have the latest information.

NEQCA's priorities include: providing clinical support for our LCO leadership and Network providers with COVID-19 protocols and telehealth, operational support to help our practices safely and effectively ramp-up practice operations, economic support to assist our practices in weathering the financial impact of COVID-19, and emotional support because the pandemic is taking a toll on everyone, especially caregivers.

Clinician Wellbeing Resources

Remember to care for yourself during this stressful time. Visit our Clinician Wellbeing page for expert guidance and recommended resources.


Programs For Our Network

Upcoming Programs:

Wednesday, 9/23, 5-6 p.m.

NEQCA COVID-19 Update featuring Dr. Maher Ghamloush, Division of Pulmonary, Critical Care and Sleep Medicine, Tufts Medical Center

Wednesday, 10/7, 5-6 p.m.

Wellforce Webinar Series

Wednesday, 10/21, 5-6 p.m.

NEQCA COVID-19 Update with a special focus on pediatric care and considerations

Wednesday, 11/4, 5-6 p.m.

Wellforce Webinar Series featuring Dr. Cody Meissner, Chief, Division of Pediatric Infectious Disease; Tufts Medical Center

Recent Programs:

Wellforce COVID-19 Update: Testing, Re-infection, Protecting Health Care Workers in the Ambulatory Setting, and More featuringBen Kruskal, MD, NEQCA and Adam Weston, MD, Lowell General Hospital


Please scroll down to the description within each Webinar video, to easily fast-forward to different segments

  • NEW: COVID-19 Update and Patient Prioritization and Outreach Strategy Presentation and Webinar - September 3, 2020
  • COVID-19 Update featuring Dr. Andrew Strand: Presentation and Webinar - August 12, 2020
  • COVID-19 Update: Preparing for a Second Wave Presentation and Webinar - August 6, 2020
  • COVID-19 Update Presentation - July 29, 2020
  • COVID-19 Webinar: Dr. Ben Kruskal, Dr. Chris Perkins, Dr. Alice Connors-Kellgren - July 29, 2020
  • Developmental Trauma and COVID-19 Presentation by Dr. Alice Connors-Kellgren, PhD, Clinical Psychologist, Tufts MC - July 29, 2020
  • COVID-19 Update Presentation and Webinar featuring Michael Eaton, Senior VP BVK Advisory Services - July 22, 2020
  • COVID-19 Update Presentation by Dr. Ben Kruskal - July 15, 2020
  • COVID-19 Neurological Considerations Presentation by Dr. David Thaler, Neurologist-in-Chief, Tufts Medical Center - July 15, 2020
  • COVID-19 Update and Neurological Considerations Webinar - July 15, 2020
  • COVID-19 Update Presentation and Webinar -  July 8, 2020
  • COVID-19 Update Presentation and Webinar - June 24, 2020
  • Practice Reactivation Drop-In Q&A Presentation and Webinar- June 19, 2020
  • COVID-19 Update: Presentation - June 19, 2020


Practice Reactivation Guidelines

NEQCA has developed guidelines to help our Network safely and effectively ramp-up practice operations. Please visit this section regularly for new and updated information.

If you have specific concerns that impact your ability to see patients in the office, please click here to tell us how we may assist you.

 Other Helpful Resources:

Posters and Signage


Statistics and Expert Resources

Various Visualizations of State and National and COVID-19 Numbers

COVID-19 Cases in Massachusetts (Map)

COVID-19 Cases in Mass: Mass DPH (Data)

The COVID Tracking Project

Global and National impact: Centers for Disease Control

Situation in Massachusetts: Massachusetts Department of Public Health

COVID-19 Resource Center: Infectious Diseases Society of America 

Stay Informed: Enroll in MDPH COVID-19 Text Notifications


Clinical Guidelines and Tools 

NEW: Influenza Vaccinations – Overview, Procurement, and Availability -  August, 2020

NEWNow available: Free COVID-19 screening tool for your practice’s employees

VIDEO: How to safely cover your face outside of the home – May 18, 2020

Multisystem Inflammatory Syndrome in Children (MIS-C) Associated with Coronavirus Disease 2019 (COVID-19) 

Testing (PCR and antibody)

Personal Protective Equipment

Guidelines and Algorithms

Post-Acute and Home Care

Advanced Care Planning and Palliative Support


 Medical Practice Sustainability

Telehealth Services 

NEQCA, in coordination with Tufts Medical Center and Wellforce is now offerring Network practices the opportunity to provide telehealth services. Interested providers will receive training and support to successfully conduct virtual visits with their patients. Click here for telehealth resources, tutorials and upcoming programs. 


Broad Strategies to Combat COVID-19


Resources for our Patients

COVID-19 Clinical Resources

Coronavirus Self-Checkers: Do You Need Medical Care?

Patient information sheet about Covid-19 testing: Web version with clickable links, Print version - April 14, 2020

CDC 10 Things You Can Do to Manage Yourself at Home


Other Resources


Clinician Wellbeing Resources 


Recorded Webinars, Presentations and Video

June 11 - COVID-19 Update and Cardiovascular aspects of COVID-19 with Dr. Amanda Vest Presentation and Webinar (start video at 9:06) - June 11, 2020

June 3 - COVID-19 Update with Dr. Cody Meissner: Presentation and Webinar June 3, 2020

May 28 - COVID-19 Update: Presentation and Webinar

May 28 - COVID CORNER Podcast - Dr. Shira Doron, Hospital Epidemiologist 

May 21 - Update: COVID-19 Update: Presentation and Webinar

May 14 - COVID-19 Update: Presentation and Webinar

May 11 - COVID CORNER Podcast - Dr. Helen Boucher, Chief Division of Geographic Medicine and Infectious Diseases

April 30 - COVID-19 Update (Pediatric Focus): Presentation and Webinar

April 16 - Taking Care of Your Emotional Health Webinar for Clinicians - Presentation and Webinar

April 15 - Tips for Telehealth Success with Drs. Davis Bu (Adult PCP), Sheila Morehouse (Pediatric PCP) and Bindiya Thakkar (Endocrinologist): Webinar 

April 24 - Tufts Medical Center Medicine Grand Rounds: Management of Cardiovascular, Diabetic, and Renal Complications of SARS-CoV-2 and COVID-19

April 21 - Dr. Ben Kruskal COVID-19 Clinical Q&A Presentation and Webinar

April 17 - Tufts Medical Center Medicine Grand Rounds: Bioethics in the COVID-19 Pandemic Era

April 14 - Dr. Ben Kruskal COVID-19 Clinical Q&A Presentation and Webinar

April 10 -  A Thank You Message from Wellforce President and CEO Mike Dandorph

April 9 - Dr. Ben Kruskal COVID-19 Clinical Q&A: Presentation and Webinar

April 5 - VIDEO: Dr. Michael Apkon shares updates about PPE donations and reusability

April 3 - SARS-CoV-2: Outpatient and non-ICU Hospital Evaluation and Care

April 2 - Dr. Ben Kruskal COVID-19 Clinical Q&A Presentation and Webinar

March 31- Dr. Ben Kruskal COVID-19 Clinical Q&A

March 31 - VIDEO: Maintaining Compassion for Self and Others, Bill Kahn, PhD, BU Questrom School of Business

March 31 - VIDEO: Dealing with Fear and Anxiety During COVID-19  

March 30 - VIDEO: Dr. Michael Apkon: Our phases of COVID-19: Preparation, Testing, Surge and Recovery

March 27 - Tufts Medical Center Grand Rounds on Protecting Healthcare Workers

March 27 - VIDEO: Dr. Michael Apkon on Universal masking policy

March 25 - Tufts Medical Center on Emotional Support and COVID-19

March 24 - VIDEO: Dr. Michael Apkon -Together, Let’s Get It Done

March 19 - Medicare Quality Committee: Special Meeting on COVID-19

March 17 - Dr. Ben Kruskal: COVID-19 and your practice: what can you do?


Resources For The Workplace