Last updated: 7/8/2020

In collaboration with our colleagues at Tufts Medical Center and Floating Hospital for Children, NEQCA is closely following the spread of the respiratory disease COVID-19. We encourage you to use this page as a resource to to ensure you have the latest information.

NEQCA's priorities include: providing clinical support for our LCO leadership and Network providers with COVID-19 protocols and telehealth, operational support to help our practices safely and effectively ramp-up practice operations, economic support to assist our practices in weathering the financial impact of COVID-19, and emotional support because the pandemic is taking a toll on everyone, especially caregivers.

Clinician Wellbeing Resources

Remember to care for yourself during this stressful time. Visit our Clinician Wellbeing page for expert guidance and recommended resources.


Program For Our Network


NEQCA COVID-19 Updates:

To join any of the sessions below:

Access Code: 123-026-381

  • Wednesday, July 8: 5:30 p.m. - 6:30 p.m.
  • Wednesday, July 15: 5:30 p.m. - 6:30 p.m. - Featuring Dr. David Thaler, Neurologist-in-Chief, Tufts Medical Center
  • Wednesday, July 22: 5:30 p.m. - 6:30 p.m.
  • Wednesday, July 29: 5:30 p.m. - 6:30 p.m.

Coding Sessions with NEQCA - Risk Adjustment & More:

  • Thursday, July 9: 12:00 p.m. - 1:00 p.m.
  • Thursday, August 13: 12:00 p.m. - 1:00 p.m.



Practice Reactivation Guidelines

NEQCA has developed guidelines to help our Network safely and effectively ramp-up practice operations. Please visit this section regularly for new and updated information.

If you have specific concerns that impact your ability to see patients in the office, please click here to tell us how we may assist you.

 Other Helpful Resources:


Statistics and Expert Resources

Massachusetts COVID-19 Response (Map)

COVID-19 Cases in Massachusetts (Map)

COVID-19 Cases in Mass: Mass DPH (Data)

The COVID Tracking Project

Global and National impact: Centers for Disease Control

Situation in Massachusetts: Massachusetts Department of Public Health

COVID-19 Resource Center: Infectious Diseases Society of America

Travel Restrictions: U.S. State Department

Stay Informed: Enroll in MDPH COVID-19 Text Notifications


Clinical Guidelines and Tools

Brief informal article on pediatric COVID-19 from AAP News by Cody Meissner (Floating Hospital) - June 3, 2020

VIDEO: How to safely cover your face outside of the home – May 18, 2020

Multisystem Inflammatory Syndrome in Children (MIS-C) Associated with Coronavirus Disease 2019 (COVID-19)

Updated Massachusetts DPH Guidelines For Testing Persons with Suspected COVID-19 – May 13, 2020

Testing (PCR and antibody)

Personal Protective Equipment

Guidelines and Algorithms

Other Practice Resources

Post-Acute and Home Care

Advanced Care Planning and Palliative Support


 Medical Practice Sustainability

Telehealth Services 

NEQCA, in coordination with Tufts Medical Center and Wellforce is now offerring Network practices the opportunity to provide telehealth services. Interested providers will receive training and support to successfully conduct virtual visits with their patients. Click here for telehealth resources, tutorials and upcoming programs.

Tufts Medical Center Telehealth Services

Floating Hospital Pedi Specialty Announcement  - April 16, 2020



Broad Strategies to Combat COVID-19


Resources for our Patients

COVID-19 Clinical Resources

Coronavirus Self-Checkers: Do You Need Medical Care?

Patient information sheet about Covid-19 testing: Web version with clickable links, Print version - April 14, 2020

CDC 10 Things You Can Do to Manage Yourself at Home


Other Resources


Clinician Wellbeing Resources 


Recorded Webinars, Presentations and Video

June 11 - COVID-19 Update: Presentation and Webinar

May 28 - COVID-19 Update: Presentation and Webinar

May 28 - COVID CORNER Podcast - Dr. Shira Doron, Hospital Epidemiologist 

May 21 - Update: COVID-19 Update: Presentation and Webinar

May 14 - COVID-19 Update: Presentation and Webinar

May 11 - COVID CORNER Podcast - Dr. Helen Boucher, Chief Division of Geographic Medicine and Infectious Diseases

April 30 - COVID-19 Update (Pediatric Focus): Presentation and Webinar

April 16 - Taking Care of Your Emotional Health Webinar for Clinicians - Presentation and Webinar

April 15 - Tips for Telehealth Success with Drs. Davis Bu (Adult PCP), Sheila Morehouse (Pediatric PCP) and Bindiya Thakkar (Endocrinologist): Webinar 

April 24 - Tufts Medical Center Medicine Grand Rounds: Management of Cardiovascular, Diabetic, and Renal Complications of SARS-CoV-2 and COVID-19

April 21 - Dr. Ben Kruskal COVID-19 Clinical Q&A Presentation and Webinar

April 17 - Tufts Medical Center Medicine Grand Rounds: Bioethics in the COVID-19 Pandemic Era

April 14 - Dr. Ben Kruskal COVID-19 Clinical Q&A Presentation and Webinar

April 10 -  A Thank You Message from Wellforce President and CEO Mike Dandorph

April 9 - Dr. Ben Kruskal COVID-19 Clinical Q&A: Presentation and Webinar

April 5 - VIDEO: Dr. Michael Apkon shares updates about PPE donations and reusability

April 3 - SARS-CoV-2: Outpatient and non-ICU Hospital Evaluation and Care

April 2 - Dr. Ben Kruskal COVID-19 Clinical Q&A Presentation and Webinar

March 31- Dr. Ben Kruskal COVID-19 Clinical Q&A

March 31 - VIDEO: Maintaining Compassion for Self and Others, Bill Kahn, PhD, BU Questrom School of Business

March 31 - VIDEO: Dealing with Fear and Anxiety During COVID-19  

March 30 - VIDEO: Dr. Michael Apkon: Our phases of COVID-19: Preparation, Testing, Surge and Recovery

March 27 - Tufts Medical Center Grand Rounds on Protecting Healthcare Workers

March 27 - VIDEO: Dr. Michael Apkon on Universal masking policy

March 25 - Tufts Medical Center on Emotional Support and COVID-19

March 24 - VIDEO: Dr. Michael Apkon -Together, Let’s Get It Done

March 19 - Medicare Quality Committee: Special Meeting on COVID-19

March 17 - Dr. Ben Kruskal: COVID-19 and your practice: what can you do?


Resources For The Workplace


Ways you can help

  • Get Involved with the new Community Tracing Collaborative
  • Donate: The Tufts Medical Center Make The Difference Fund assists with all things that will help keep our frontline caregivers as safe as possible, and help support them through the great personal sacrifices they make each day to provide exceptional and compassionate care.
  • Massachusetts COVID-19 Relief Fund
  • Make Masks: How to Make Fabric Masks: Pattern and Video
  • Petition Congress for MD Practice Economic Relief
  • Donate Blood: The Red Cross is facing a critical shortage of blood products. Those who are healthy, feeling well and eligible to give blood or platelets are urged to make an appointment to donate as soon as possible by using the Red Cross Blood Donor App, visiting, or calling 1-800-RED CROSS (1-800-733-2767).
  • Volunteer: Please pass along word that the Commonwealth of Massachusetts seeks health care professionals willing to volunteer to address the impact of COVID-19, especially respiratory therapists and public health nurses.