WHAT WE DO

NEQCA provides an opportunity for physicians to work together to improve and respond most effectively to changes in the delivery of care, while maintaining control of their practices. In collaboration with our physicians, NEQCA develops programs and resources to ensure network physicians thrive in their practices, while the more than 475,000 patients they treat receive optimal care.

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QUADRUPLE AIM FOR EXCELLENCE


  1. Better Health

    At the heart of NEQCA’s efforts is the Quadruple Aim initiative, a concept developed by the Institute for Healthcare Improvement (IHI) to support healthcare providers to deliver the best care for a population while tightly managing limited healthcare resources and dollars.

  2. Better Care

    Inherent to the Quadruple Aim approach is the concept of Treating the Future,SM where NEQCA physicians work with their patients’ lifestyle choices and disease management practices to prevent diseases and complications, effectively improving their health and quality of life into the future.

  3. Lower Cost

    NEQCA has positioned itself as a value-driven network, delivering high quality and lower cost care. The network has many years of experience managing medical expense (utilization and costs), identifying opportunities and solutions for optimizing efficiency of quality local care.

  4. Higher Clinician Satisfaction

    NEQCA is committed to improving the work life balance of our physicians by reducing administrative burdens and developing new programs to address these challenges.


OUR MISSION AND VISION

Our Vision

Mission

NEQCA is a partnership of community and academic physicians dedicated to providing comprehensive, innovative, high quality, and affordable health care that brings value to their patients and the community, and expands the teaching and research mission of Tufts Medical Center.

Vision

NEQCA’s strategic vision is to be the preferred physician network in the region.  With a focus on fostering relationships with community hospitals, and enabling community and academic physicians to thrive in a data-driven environment, NEQCA seeks to be a leader in the delivery of innovative, high-quality, effective care.

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THE NEQCA NETWORK

Our Organization

The NEQCA network, founded in 2005 by Tufts Medical Center and Primary Care, LLC as a non-profit corporation, includes solo and group practices, Independent Practice Associations (IPAs), Physician Hospital Organizations, and academic and community physicians.  NEQCA physicians are organized into groups called Local Care Organization (LCOs). LCO physicians are on staff at community hospitals throughout eastern Massachusetts, keeping local care at local hospitals while working with and referring to NEQCA colleagues at Tufts Medical Center and Floating Hospital for Children for tertiary care needs.

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Governance

The majority of NEQCA’s Board of Trustees seats are held by community physicians. The Board also includes a community hospital seat and an independent seat to ensure the inclusion of crucial voices in discussions.

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NEQCA LEADERSHIP

  • President & Chief Executive Officer

    Dr. Joseph Frolkis

    MD, PhD
  • Jatin Dave

    Chief Medical Officer

    Jatin K. Dave

    MD, MPH
  • Chief Operating Officer

    Meg Costello

    MS
  • Betsey Eltonhead

    Chief Financial Officer

    Nathan Gagne

    MBA

Dr. Joseph Frolkis is Chief Executive Officer and President of New England Quality Care Alliance (NEQCA). Prior to being appointed CEO and President, he had served as NEQCA’s Interim Chief Medical Officer.

Before joining NEQCA in February 2016, Dr. Frolkis was Director of Primary Care, Associate Chief, Division of General Medicine and Primary Care, and Vice Chair for Primary Care, Department of Medicine at Brigham and Women’s Hospital. His work focused on developing and implementing a team-based model of primary care, pragmatic programs in population health, and an effective approach to primary care – specialty care coordination. 

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Jatin Dave recently joined New England Quality Care Alliance (NEQCA) as Chief Medical Officer. Jatin is an internist and geriatrician with more than 12 years of diverse health care experience in clinical, academic, and managed care settings. Jatin is board certified in internal medicine, geriatrics and hospice and palliative care.

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Meg Costello recently joined New England Quality Care Alliance (NEQCA) as Chief Operating Officer. Meg is responsible for NEQCA’s operations and standards, overseeing the day-to-day processes to ensure alignment with the organization’s Quadruple Aim goals of better health, better patient care, lower cost and enhanced provider professional satisfaction.

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Nate Gagne joined NEQCA in June 2012 as Chief Financial Officer. Nate is accountable for the performance of the accounting, finance, and information technology departments. While at NEQCA, he has successfully improved and streamlined the reporting and analytics used for monthly meetings, Board of Trustee meetings, and Finance Committee meetings. He also led the implementation of integrated billing system, payroll system, and budgeting system.

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Executive Team


AFFILIATE WITH US

"NEQCA is the regional network where the doctor still matters." - Michele Crage, President, Highland Healthcare Associates, Inc.

Join a network that provides an opportunity for physicians to work together to improve and respond most effectively to changes in the delivery of health care, while maintaining control of their practices.

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